Car Rental

Driving Licence & Age
Drivers should provide a valid national or international driver's license held at least three years and minimum 21 years age for groups A, B, C; years of age and minimum 3 years of driver's licence for groups D, E and higher; 28+ years of age for groups Luxury or higher.

Minimum Rental Period
Minimum rental is 3 days. Any rental period less than 3 days also requires a whole 3 days rate.

 

Rates Include/Rates Exclude
Rates include : Unlimited kilometer, Third Party Insurance (Up to legal limits), Collision Damage Waiver (CDW), Theft Insurance, VAT 18 %, local taxes, oil, maintenance, 24 hours road assistance. Special rates and terms may apply for long term rentals (minimum 30 days) Rates Exclude : Fuel, Personal insurance (PAI), one way rental fees (where applicable), optional extras ( additional drivers, infant/child seat, special equipment, optional insurances), parking fees, highway tolls, delivery & collection out of office city/airport limits.

 

Payment & Deposit Requirements
The total rental rate is received by Visa, Master Card or one of other credit cards, travelers cheques or in cash at the beginning of the rent contract.
Important Note: If the rate is payed by credit card, the balance at pick up will be charged in Turkish Lira from the exchange currency selling rate at the date the card is charged. Your bank uses the buying exchange rate to reconvert it in to your own currency in your credit card statement.  Thus, you may see a little difference in your statement. Also some banks may charge a small fee for international transactions. For clients who want to avoid currency exchange rate differences, we suggest to pay balances cash. It is required to leave a deposit to cover the insurance excess amounts (where applicable), fuel extended rentals, traffic fines. To do so, a valid credit card in the name of the lead driver, must be provided upon collection of the car or cash deposit minimum 300.00 Euro (where applicable) as a form of deposit.

 

Insurance Types
Third Party Insurance:
It covers the damages caused by the renter to other vehicles, people, property, in legal limits defined by Government of Turkey

 

Collision Damage Waiver (CDW):
Collision Damage Waiver covers the accidental damages to the rental car. CDW does not cover excess fee/deductible, windscreen and headlight breakage, tyre punctures and theft of spare tyre. Those can be waived by buying optional Super CDW insurance.

 

Theft Insurance:
Theft Insurance covers the car when it is stolen. The customer may be responsible for paying rental fee up to the date the car founded. This limit is 30 days (where applicable). If the car is not founded at the end of this limit, the customer does not pay any rental fee for further days when the police is informed at the time of theft.

 

Super CDW Insurance:
It is an insurance policy which covers the excess fee/deductible, windscreen and headlight breakage, tyre punctures and theft of spare tyre for your car rental booking. Excess Amount is approximately 300.00 Euro. Super CDW may be bought at the time of reservation and its price depends on the car group and number of rental days.

 

HTW Insurance:
In some locations, it may be available instead of Super CDW insurance to cover headlight and windscreen breakage, tyre punctures.

 

Personal Accident Insurance:
It covers the caused by traffic accident to the renter while driving in the limits of the rental car's insurance policy. Non-Turkish citizens usually do not need that insurance as their personal health insurance or travel insurance may cover the personal injuries.

 

Important Note:
In case of any accident or theft of the vehicle, the renter must apply to nearest police or gendarmerie station without changing the place of the vehicle and obtain the traffic reports on accident, theft or alcohol.  
Insurances are void if driver is under the influence of alcohol, drugs, had passed the legal speed limits, the traffic report is not obtained from the police, damaged car and traffic report not returned to the nearest Yalı Travel Agency Office in 48 hours. Insurance also does not cover the damages due to the misuse of the car and damages caused by gross negligence.
In case of malfunction of vehicle or in need of assistance for any reason, you will be provided for assistance by dialing the following number:

 

Yalı Travel Agency Assistance Service: 0 252 385 3200

 

Additional Drivers
Rental cars may be driven by maximum one additional driver apart from main driver. Charges often apply for additional driver which may be bought at the time of reservation. Additional driver should meet age and licence requirements at the time of rental and also should be registered in the rental agreement. If any accident occurs while non-registered driver is driving the rental car insurance will be void.

 

Infant/Child/Booster seats/Snow Chains
Up on request at the time of booking infant/child/booster seats are available at an additional cost up to 3.00 Euro per day depending on the number of rental days.

 

Flight Information
It is customer's responsibility to provide the correct flight number and arrival time, before departure. If this is not available at the time of booking, please ensure that you will inform us of this at least seven days prior to departure. If the information is not provided in time, no responsibility can be accepted or compensation allowed for a failed rental. This is to allow staff to be ready for you on arrival.

 

Delivery & Collection
For rents of one week or more, delivery and collection of the vehicle within office hours are free of charge. Please contact with our office for more information.

 

One Way Rental
In case of the delivery of the vehicle in another city, one way rental rate is applied regardless of rental period. You may contact with our office for rate information.

 

Car Groups/Models
Particular makes and models of vehicles are not guaranteed. The requested group and specifications (e.g. Station Wagon, A/C manual, automatic) would be guaranteed. Yalı Travel Agency reserves the right to substitute the car type reserved to a similar or higher car group, under circumstances beyond control.

 

Delayed Return/Early Return
Delayed Return : For each hour the charge is 1/3 of daily rate. If it's more than 3 hours then it will be counted as an extra day.
Early Return : There are no refunds given for vehicles returned before the specified return date/time written in the rental agreement.

 

Condition of Vehicle
Vehicle should be returned at the same condition it is rented. If a special cleaning is required it may be charged at return.

 

Fuel Policy
Vehicles are not provided full tank, so client should return the car as it is rented. If the car is returned with more fuel than at pick up, there will be no refund. However client may request pre-paid full tank at the time of booking.

 

Traffic Fines
Legal responsibilities resulting from traffic violations incurred during the rental period must be payed by renter. The time spent owing to the fact that the vehicle is retained by public or local authority for any reason, is accepted within the period of rent contract.

 

Cross Border Policy
There is no off border rental available and our cars cannot be taken abroad. In case of offence, insurance looses validity.

 

Other Services
For your requests for minibuses with driver or luxury cars, please contact with our office.

 

Cancellation Policy
Client may cancel according to our cancellation policy and may get refund. Our cancellation policy:
- In the unfortunate event that you have to cancel your rental, Yalı Travel Agency will levy a charge for the cancellation of your booking prior to your collection date (see below).
- No refunds will be given for rentals ended early, for late collections, for no shows or for cancellations made after the rental start date. All cancellations must be made in writing, mailed reservations@yalitravel.com or faxed to + 90-252-3852744 and will take effect from the date received by Yalı Travel Agency.
- Cancellation charges are:
7 or more days before start date, € 25.
6-3 days before start date 30%
2-0 days before start date 50%

 

Notes
Yalı Travel Agency acts as a Travel Agency and as a broker for other independent car rental companies. The rates, general information, terms and conditions subject to change and may show differences. Our web site and rates may be updated periodically, so please check our web site for up-to-date rates and conditions.